Terms & Conditions

Last updated: September 2026

1. Who we are

This competition is run by [REGISTERED COMPANY NAME] trading as Pick n Pay Panorama Family Store, Cnr Suidweg & Dolf Street, Suidrand, Kroonstad ("we", "us", "the store"). The app and this website are operated on our behalf.

The competition is run by this store only. It is not run by Pick n Pay Retailers (Pty) Ltd or any other Pick n Pay store.

2. Taking part

• You must be 18 or older to create an account.
• You choose one class at a participating school to support. You do not need to be a parent of a child in that class.
• One account per person. Accounts may not be shared.
• You may change the class you support between competitions, not during one.

3. Scanning till slips

• Only original till slips from Pick n Pay Panorama Plaza, Kroonstad may be scanned.
• Each till slip may be scanned once, by one person. Duplicates are rejected automatically.
• You may only scan slips for purchases you made yourself.
• Every slip is checked against our till records. Amounts that do not match are corrected, and slips we cannot find are removed.
• Returned or refunded purchases do not count.
• [CONFIRM: whether gift card, airtime, lottery and similar purchases are excluded.]

4. Competitions and prizes

• Each competition has a start date, an end date and a prize, shown in the app.
• The class with the highest verified total at the end wins.
• Only verified slips count towards the final result. Totals shown during a competition are provisional.
• The prize is awarded to the school for the benefit of the winning class. It is not paid to any individual.
• Prizes cannot be exchanged for cash.
• [CONFIRM: how ties are settled.]
• We may end a competition early, or change the prize, if we need to. We will announce this in the app.

5. Charity donations

You choose a cause when you sign up. We donate a share of the verified spend of supporters who chose that cause, at the rate shown in the app at the time. Donations are calculated on verified slips only and paid [CONFIRM: frequency, e.g. monthly in arrears].

6. Fair use

We may suspend or remove an account, and discount its contribution, if we reasonably believe someone has:

• scanned slips for purchases they did not make
• collected slips from other shoppers or from bins
• created more than one account
• tried to interfere with the app or its results

Our decision on these matters is final.

7. The app

We provide the app as it is. We try to keep it working and accurate, but we cannot promise it will always be available or error-free. Scanning depends on your device's camera and the condition of your slip — if a slip cannot be read, you can enter the details by hand.

8. Children

Accounts are for adults. Where an account holder sets up a child view, they are responsible for that child's use of it and confirm they have the right to do so. See our Privacy Policy for how we handle children's information.

9. Changes

We may update these terms. Material changes will be announced in the app. Continuing to use the app after a change means you accept the updated terms.

10. Contact

Email help@pnpkroonpano.co.za or call 056 050 0750.

11. Governing law

These terms are governed by the laws of the Republic of South Africa.